Courtesy Policy

Our goal is to create space for as many of you as possible in every single class we offer without space going to waste unnecessarily. To do that, we have a few guidelines in place for all in-studio classes that we offer online sign-up for:

PRE REGISTRATION CAPACITY
We have set up online sign-up/registration for all classes. This is available online only, up to 3 days in advance.

DOWNLOAD AND USE THE MODO YOGA APP TO PROPERLY MANAGE ALL OF YOUR CLASS BOOKINGS.  ALWAYS CHECK TO MAKE SURE YOU ARE ‘SIGNED INTO’ THE APP WHEN YOU GO TO CHECK YOUR BOOKINGS.

THE APP WILL SHOW YOU WHETHER YOU ARE IN A CLASS, OR IF YOU GOT  INTO A CLASS FROM THE WAIT-LIST, OR IF YOU ARE ON A WAIT-LIST FOR A CLASS. 

IT IS YOUR RESPONSIBILITY TO MANAGE ALL OF YOUR CLASS BOOKINGS. WE CANNOT BE RESPONSIBLE TO BOOK CLASSES FOR YOU. 

PLEASE EMAIL US AT: info@modoyogaaurora.com if you have issues downloading and using the Modo Yoga App.

CLASS RESERVATION CANCELLATION POLICY
A 3 hour cancellation notice is required and must be done through the on-line system to avoid any and all late/no-show charges. No phone or email cancellations please.

NO SHOW CHARGE
A No Show charge occurs when you are signed up for a class and, do not show up OR cancel. A Late Cancel charge occurs when you cancel after that 3 hour mark before class. These charges are $15+tax for all classes.

Sorry, but we cannot make individual exceptions. Just know that you have until 1 hour before the class starts to add yourself in, so you can always wait until you know you can for sure make it to save your spot!

WAIT-LIST

Our Courtesy Policy is in FULL effect, if you are moved from the wait-list into  class.

If you are moved from the wait-list into the class, it is your responsibility to show up for class regardless of whether you confirm it or not.  If you do not show up for the class, or successfully cancel the class more than 3 hours before it starts, you will be charged the No Show/Late Cancel Fee.  We cannot make any exceptions at this time.

If you have put yourself on the wait-list, please be prepared to come to class. If you have booked a class for the next day, and you are still on the wait-list when you go to sleep; you must be prepared to take class in the event that you are moved from the wait-list into the class overnight. If you are not prepared to do that, take yourself off the wait-list, OR get up in time to cancel yourself out of class more than 3 hours before it starts!