Courtesy Policy & Updates
In order for everyone to get the very most out of their experience with us, we ask that you please familiarize yourself with our studio’s Courtesy Policy:
We want to make sure everyone gets a chance to get on their mat. Our hot room capacity has been reduced by about 50%, and there are only 24 spaces available in each class, so we have updated some of the terms of our Courtesy Policy, with regards to pre-registration, cancellation windows, and fees. Please take a moment to familiarize yourself with these changes.
CHANGES TO OUR COURTESY POLICY
Pre-registration is required; we will not be allowing any drop-ins.
We ask that you register for a maximum of one in-studio class per day. (though feel free to double up with a Virtual class!)
Pre-registration opens one week before the day of the class, and ends 10 mins before class begins.
The Cancellation Window is now 3 HOURS before class begins. For example, if you are attending the 11am class, you must cancel by 8am, or you will be charged a $20 Late Cancel Fee
The No Show fee for not attending a class for which you are registered remains at $20, and we really hoe to not have to raise this fee!
These terms apply to in-studio classes only; there are no fees associated with Virtual Classes.
If a class is full, you can sign up for the waitlist. If a space becomes available, the first person on the waitlist will be bumped into class, and you will be notified by email and text, up to 30 mins before class begins.
If you are on the waitlist, please make sure you have your settings enabled for email & text notifications.
If you are waitlisted, you are still responsible for managing your reservation, so please keep an eye on your inbox/phone to make sure you know if you’ve made it into class.
If you are on the waitlist but cannot make it to class if you do get bumped in, please remove yourself from the waitlist.