(applies to all Class Cards, MTEK Credit Packages))
ACTIVATION DATE: Your Credit Package Name activates on Agreement Date.This pass can be used at both the Grandview and Clintonville studios.This pass is non-refundable and non-transferable.
EXPIRATION DATE: Class cards have no expiration date.
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 15 minutes before class. We suggest you arrive at least 10 minutes before class start time. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email.
CANCELLING RESERVATIONS: Please cancel your reservation in advance through your APP or website. However, we know that life happens. To avoid any penalty charges, we have a 2-HOUR CANCELLATION WINDOW. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Please note that we do not accept phone or email cancellations.
RESERVATION POLICY FEES: Due to class capacity restrictions, we have a No-Show/Late-Cancellation policy. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Cancel directly from your account on the app or website (Do not cancel via phone, email, or online messaging).
Missed Reservation Fee:
CLASSES START ONTIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 15 minutes before class. We suggest you arrive at least 10 minutes before class start time. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email.
CANCELLING RESERVATIONS: Please cancel your reservation in advance through your APP or website. However, we know that life happens. In order to avoid any penalty charges, we have a 2-HOUR CANCELLATION WINDOW. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Please note that we do not accept phone or email cancellations.
RESERVATION POLICY: Due to class capacity restrictions, we have a No-Show/Late-Cancellation policy. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Cancel directly from your account on the app or website (Phone or email cancellations do not count).
Missed Reservation Fee:
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 15 minutes before class. We suggest you arrive at least 10 minutes before class start time. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email.
CANCELLING RESERVATIONS: Please cancel your reservation in advance through your APP or website. However, we know that life happens. To avoid any penalty charges, we have a 2-HOUR CANCELLATION WINDOW. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Please note that we do not accept phone or email cancellations.
RESERVATION POLICY FEES: Due to class capacity restrictions, we have a No-Show/Late-Cancellation policy. You may cancel your class reservation online or on your app up to 2 hours before the start of class without penalty. Cancel directly from your account on the app or website (Do not cancel via phone, email, or online messaging).
Missed Reservation Fee:
ACTIVATION DATE: Your Contract Name activates on Contract Start Date. This pass can be used at Modo Yoga Columbus (Grandview and Clintonville)
EXPIRATION DATE: Class cards have no expiration date.
CONDITIONS: The Credit Package Name has no holds, extensions, or transfers.
ACTIVATION DATE: Your billing date is Agreement Date. However, your Contract Name activates on the (date of first use). This pass can be used at Modo Yoga Columbus (Grandview and Clintonville). The Contract Name is NOT auto-renewing, which means you will not be charged again moving forward, and there is nothing you need to cancel.
EXPIRATION DATE: This pass expires 30 days (your first use): no holds, no extensions, non-transferable and no refunds.
ACTIVATION DATE: Your Contract Name activates on the date of first use. Please ensure that your credit card is current and you have sufficient funds.
VACATION: You can request to suspend your membership for a minimum of 2 weeks up to 2 months twice a year. Suspension requests must be submitted in writing at least 7 business days in advance of the suspension period start date by emailing info@modoyogacolumbus.com or fill out this form.
CONDITIONS: This is a recurring monthly auto-renew membership. This pass can be used for all classes on our regular schedule at Modo Yoga Columbus (Grandiew and Clintonville) Contract Name has no holds or extensions and is non-transferable.
CANCELLING AUTO-RENEW: There are no cancellation fees. Please provide 30 days notice to cancel an auto-renew. Please note that you cannot sign back at the current rate once cancelled.
MEDICAL SUSPENSIONS: If you require a suspension for medical reasons such as illness or injury, please email us at with a doctor’s note.
SAME AS AUTORENEW FULLTIME EXCEPT …
CONDITIONS: This is a recurring monthly auto-renew membership. Contract Name can attend up to 7 classes/billing cycle. This pass can be used for all classes on our regular schedule (IN-STUDIO and PARK classes). There are no holds or extensions and it is non-transferable. If there are price increases to the Contract Name, the current price is guaranteed for 1 year from the increased price.
We understand that waiting lists can feel frustrating at times, but you must trust the process! Space almost always opens up — usually, not until the same day as class. Be prepared, and make sure you cancel your waiting list reservation at least 2 hours in advance if you can’t make it after all — otherwise, you could lose a class or be charged a fee. Make sure you have an active payment on your account for every wait list spot you reserve — if your spot is unpaid and room on the waiting list opens up, your place can’t be guaranteed until paid for.
Cancel your spot at least 2 HOURS IN ADVANCE if you can’t make it, so someone else can come to class.
Late Cancellation: Canceling reservation less than 2 hrs before class
No Show: You do not show up to class.
In order to respect our insurance policy and to ensure everyone’s safety, the following are approved of 1 hour hot yoga classes:
-16 years old and up unaccompanied
– 14 and 15 years old accompanied by an adult (parent or guardian).
– yogis 13 years old and younger could use our online kids classes, or consider attending non heated kids classes when they are available.
While it is not always necessary, we advise online pre-registration for all classes and workshops in order to secure the student’s spot.
We do not take pre-registrations by phone or email. Students can create their online account.
Students experiencing issues with their online account can send us a detailed description of the problem and we’ll try to squash those bugs!
Students must arrive a minimum of 10 minutes before the class start time in order to retain their spot. If there is a waiting list, we will begin liberating reserved spots at this point and no refunds will be issued.
If a student has registered for a class, but is unable to make it, they must cancel their booking no later than 2 hours prior to class start time.
Class Cards: Cancelled classes will be returned to the student’s class card if made more than 2 hours prior to class. Otherwise, the class will be lost.
Unlimited memberships: will be charged a 10$ no show fee.
Periodically, promotions will be emailed to our students and/or advertised via social media. Typically these promotions are available for a short duration.
Once the stated deadline for purchase is over, we are no longer able to honour the promotion.
If you purchase a promotional class card, it will have an expiration date. If the class card expires before all classes have been used, you may pay the difference in cost between the promotional price and the current price (non discounted price) and then use the remainder of the card.
PURPOSE
Modo Yoga International’s mission is to grow our community of studios, teachers and students with the aim of sharing yoga with as many people as possible and therefore creating more peace in the world. Therefore, it is the responsibility of the organization to ensure that all Modo Yoga studios and teacher trainings are free from harassment and abuse. Modo Yoga International will not tolerate any form of harassment that violates this Policy.
PROHIBITED CONDUCT
Modo Yoga International prohibits the conduct outlined below by all employees, sub-contracted staff and volunteers working at a Modo Yoga studio or at Modo Yoga International, as well as clients of Modo Yoga studios.
APPLICABILITY
This Policy applies to all Modo Yoga International and Modo Yoga studio workers in any context or environment where a worker presents themself (or is presented) as an employee, sub contracted staff and volunteers, including but not limited to: group and private yoga instruction in Modo Yoga studios, gymnasiums, fitness clubs, other schools and universities, medical facilities, group homes, prisons, public spaces, festivals, retreats; and all online spaces, including social media.
Seek Active Inclusion: Workers SHOULD seek to actively include, accommodate, and welcome persons who are typically excluded on the basis named above in ‘Avoid Discrimination’ as a committed practice towards creating equity.
Provide Reasonable Accommodations: Workers SHOULD understand and facilitate to the best of their ability reasonable accommodations for people with different physical abilities.
Workers should be committed to applying strong ethical principles in their professional and personal lives, and this should be understood as intrinsic to their practice and teaching of yoga.
Activities covered by this Policy shall be distinguished from the purely private conduct of workers, which is beyond the purview of this Policy.
DEFINITIONS
HARASSMENT
Harassment is unwelcome verbal or non-verbal conduct where: (i) the conduct denigrates or shows hostility or aversion towards the person and has the purpose or effect of unreasonably interfering with their work, study, or other activity, (ii) enduring the offensive conduct becomes a condition of the continued relationship, and/or (iii) the conduct has the purpose or effect of creating an environment that a reasonable person would consider intimidating, hostile, or abusive.
Harassment includes epithets, slurs, name calling, negative stereotyping, insults, intimidation, ridicule, threatening, intimidating or hostile acts, denigrating jokes, and display of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristic.
Harassment includes, but is not limited to: offensive verbal comments related to age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, or any other basis proscribed by local, state, provincial, national, and federal laws and regulations; deliberate intimidation; stalking; following; harassing photography or recording; sustained and intentional disruption of class or other events; and inappropriate physical contact.
RETALIATION
Retaliation is any adverse action or threat taken or made against an individual, including through third parties and/or legal counsel, for making a report of prohibited conduct or participating in any investigation or proceeding related to this Policy. Retaliation includes threatening, intimidating, harassing, or any other conduct that would discourage a reasonable person from engaging in activity protected under this Policy. Retaliation also includes maliciously and/or intentionally interfering with, threatening, or harming the academic or professional career or reputation of another individual before, during, or after the Investigation, Decision, and resolution of a report of prohibited conduct under this Policy in response to and/or on account of the report of the prohibited conduct. This provision applies to reports made or information provided in good faith, even if the facts alleged in the report are determined not to be accurate.
