CLASSES START ON TIME – LATECOMERS WILL NOT BE ADMITTED:
TO RESPECT EVERYONE’S TIME, WE START OUR CLASSES AT THE SCHEDULED START TIME. DOORS ARE ALWAYS OPEN 30 MINUTES BEFORE CLASS AND WILL BE LOCKED RIGHT AT CLASS START TIME. WE SUGGEST YOU ARRIVE TO THE STUDIO ATLEAST 10 MINUTES BEFORE CLASS START TIME. LATE ARRIVALS WILL NOT BE ADMITTED INTO CLASS. NO EXCEPTIONS.
RESERVATIONS:
PLEASE PRE-REGISTER FOR CLASS TO SECURE YOUR SPOT. YOU CAN BOOK YOUR CLASS RESERVATIONS VIA THE MODO APP OR ON OUR WEBSITE FROM YOUR ACCOUNT ASSOCIATED WITH YOUR EMAIL. WE HAVE A 7 DAY BOOKING WINDOW FOR ALL OF OUR CLASSES.
CANCELLING RESERVATIONS:
PLEASE CANCEL YOUR RESERVATION AT LEAST 2 HOURS PRIOR TO CLASS START TIME THROUGH THE MODO APP OR WEBSITE. THIS WILL ALLOW THOSE WHO ARE ON THE WAITLIST ENOUGH TIME TO MAKE IT TO CLASS WHEN A SPOT OPENS UP. IF YOU DO NOT CANCEL YOUR RESERVATION WITHIN THE 2 HOUR WINDOW, PENALTY FEES WILL APPLY. KINDLY NOTE THAT WE DO NOT ACCEPT CANCELLATIONS VIA EMAIL OR PHONE.
LATE CANCELLATION FEE:
IF YOU CANCEL YOUR RESERVATION LESS THAN 2 HOURS BEFORE CLASS START TIME, YOU WILL INCUR A $10+HST LATE CANCELLATION CHARGE. THOSE BOOKING WITH CLASS CARDS/DROP-INS WILL LOSE THEIR CREDIT.
NO SHOW FEE:
IF YOU HAVE AN ACTIVE RESERVATION FOR A CLASS AND DO NOT SHOW UP FOR THE CLASS, YOU WILL INCUR A $22+HST NO-SHOW CHARGE. THOSE BOOKING WITH CLASS CARDS/DROP-INS WILL LOSE THEIR CREDIT.
IN THE EVENT OF AN EMERGENCY OR SOMETHING REASONABLE BEYOND YOUR CONTROL, PLEASE CALL OR EMAIL THE STUDIO FOR CONSIDERATION FOR A 1-TIME COURTESY REFUND.
NEED HELP?
CONTACT US AT INFO@MODOYOGAETOBICOKE.COM.
VIEW FULL POLICY BY CLICKING THE LINK BELOW:
