TERMS & CONDITIONS FOR ALL MEMBERSHIPS

• Mimimum 4 months committment.
• After the minimum 4 months, your pass will continue on month-to-month until you give us 30 days notice to cancel.
• Accepted payment methods: VISA, Visa-Debit or MasterCard
• Members are allowed 1 free suspension per year for 30, 60 or 90 days.
• Additional suspensions are $25 admin fee.

NEED TO SUSPEND OR CANCEL YOUR MEMBERSHIP?

No problem! Just complete the appropriate form below:

• Membership Suspension Form
• Membership Cancellation Form

PLEASE NOTE

• Medical suspensions: no charge, but requires a medical note and clearance to come back to practice.
• After suspending your membership, your membership must be active for 30 days before cancelling.
• Key tags must be returned when you cancel your pass. Un-returned key tags may be subject to a $25 fee.

FOR ALL MEMBERSHIPS AND CLASS CARDS

• All memberships and class passes are non-refundable and non-transferable.
• Class cards do not expire, unless mentioned (i.e. special promotions).
• GST is applied to all membership, passes, and gift cards.
• 10% discount on Class Passes and Memberships for Students in University or College and Seniors (65+). Excludes Intro Month and student/senior discount cannot be combined with any other promotion or offer. Proof may be required.
• For health and safety reasons we only allow students 16+. If you would like a referral to a teen class or non-heated studio please contact us

WORKSHOPS

• Pre-registration and payment is recommended to secure your place in the workshop.
• Unpaid registrations risk being removed from the workshop if it becomes full

WORKSHOP CANCELLATION POLICY

• Full refund if cancelled 72 hours before the workshop. If cancelled less than 48 hours in advance, a full refund less 15% admin fee will be issued.
• Please plan to arrive at least 15 minutes prior to your workshop as latecomers are not permitted.
• No refunds will be issued to late arrivals who miss their workshop.