Medical suspensions: no charge, but requires a medical note and clearance to come back to practice.
After suspending your membership, your membership must be active for 30 days before cancelling.
Key tags must be returned when you cancel your pass. Un-returned key tags may be subject to a $25 fee.
FOR ALL MEMBERSHIPS AND CLASS CARDS
All memberships and class passes are non-refundable and non-transferable.
Class cards do not expire, unless mentioned (i.e. special promotions).
GST is applied to all membership, passes, and gift cards.
10% discount on Class Passes and Memberships for Students in University or College and Seniors (65+). Excludes Intro Month and student/senior discount cannot be combined with any other promotion or offer. Proof may be required.
For health and safety reasons we only allow students 16+. If you would like a referral to a teen class or non-heated studio please contact us
Pre-registration and payment is recommended to secure your place in the workshop.
Unpaid registrations risk being removed from the workshop if it becomes full
WORKSHOP CANCELLATION POLICY
Full refund if cancelled 72 hours before the workshop. If cancelled less than 48 hours in advance, a full refund less 15% admin fee will be issued.
Please plan to arrive at least 15 minutes prior to your workshop as latecomers are not permitted.
No refunds will be issued to late arrivals who miss their workshop.