TERMS & CONDITIONS FOR ALL MEMBERSHIPS
- Minimum 4 months commitment, except Virtual Monthly Unlimited Membership.
- After the minimum 4 months, your pass will continue on month-to-month until you give us 30 days notice to cancel.
- Accepted payment methods: VISA, Visa-Debit or MasterCard
- Members are normally allowed 1 free suspension per year for 30, 60 or 90 days.
- Additional suspensions are $25 admin fee.
LATE CANCEL FEES:
- If you do not show up to class or late cancel, you will be charged a $12 Late Cancel fee or lose your class credit on your class card.
- No Late Cancel Fees for Virtual Classes.
NEED TO SUSPEND, CANCEL, OR REACTIVATE YOUR MEMBERSHIP?
No problem! Just complete the appropriate form below:
- Membership Suspension Form
- Membership Cancellation Form
- Reactivation Request Form
- Questions, Feedback, Requests Form
PLEASE NOTE
- Medical suspensions: no charge, but requires a medical note and clearance to come back to practice.
- After suspending your membership, your membership must be active for 30 days before cancelling.
- Key tags must be returned when you cancel your pass. Un-returned key tags may be subject to a $25 fee.
FOR ALL MEMBERSHIPS AND CLASS CARDS
- All memberships and class passes are non-refundable and non-transferable.
- Class cards are valid for 12 months after the date of purchase.
- GST is applied to all membership, passes, and gift cards.
WORKSHOPS
- Pre-registration and payment is recommended to secure your place in the workshop.
- Unpaid registrations risk being removed from the workshop if it becomes full.
- If you do not show up or cancel outside the cancellation window, unfortunately, you will lose your workshop fee.
WORKSHOP CANCELLATION POLICY
- Full refund if cancelled 72 hours before the workshop. If cancelled less than 48 hours in advance, a full refund less 15% admin fee will be issued.
- Please plan to arrive at least 15 minutes prior to your workshop as latecomers are not permitted.
- No refunds will be issued to late arrivals who miss their workshop.