To respect everyone’s time, we start all classes on time. We highly recommend you arrive 10 minutes early. Doors are open 30 minutes before class. If you arrive less than 5 minutes before class, you are considered late and your reservation may be given to a someone on the waitlist. Late arrivals are not permitted.
Tea, change rooms and showers are available for 30 minutes after your yoga class. Help us conserve water by limiting your shower time, and ensure you’re changed and ready to go before the next class starts.
To ensure everyone’s safety, anyone 15 years old or younger must be accompanied by an adult (parent or guardian). We recommend they attend a 45 minute or 60 minute class, and check in with the teacher before the class starts.
All sales are final. We do not offer refunds on passes or memberships. Passes and memberships are non-transferrable.
You can make your class reservations via the app or website from your account associated with your email.
Please cancel your reservation at least 4 hours in advance through our app or website. Please note that we do not accept phone, email or online messaging cancellations.
Cancellation fees are automatic. If you cancel with less than 4 hours notice before class starts you will be charged a $10 Late Cancel Fee. If you do not show up for a class you will be charged a $20 No Show Fee.
WAITLISTED CLASSES
When a class is full you can add yourself to the waitlist to ensure you’re next in line when a spot opens up. As spots become available, we automatically add waitlisted clients into the class in the order they joined the waitlist, and you’ll receive a text message notification confirming your spot. If you can no longer attend, you can cancel your spot directly from the app or website to allow others on the waitlist to join.
Thank you for your understanding and cooperation. Our waitlist system ensures fairness and helps everyone enjoy their favorite classes!
If you are on a monthly or annual membership you can request a membership freeze for max 30 days, three times per year. Your request must be submitted by email at least 7 days in advance to memberships@modoyogasandiego.com.
If you are on a monthly membership you can request a cancellation. Your request must be submitted by email at least 7 days in advance to memberships@modoyogasandiego.com.
Modo Yoga San Diego does not provide space for students to permanently store their personal belongings or their yoga mat. We reserve the right to cut locks that have been left on lockers overnight.
Modo Yoga San Diego is not responsible for the loss or theft of personal belongings. Students concerned about their personal effects can borrow a lock from the front desk and secure them in a locker during their practice.
Any personal items that are found in the studio will be lovingly placed in our Lost & Found. Unclaimed Lost & Found items are donated to charity after 30 days.
PURPOSE
Modo Yoga International’s mission is to grow our community of studios, teachers and students with the aim of sharing yoga with as many people as possible and therefore creating more peace in the world. Therefore, it is the responsibility of the organization to ensure that all Modo Yoga studios and teacher trainings are free from harassment and abuse. Modo Yoga International will not tolerate any form of harassment that violates this Policy.
PROHIBITED CONDUCT
Modo Yoga International prohibits the conduct outlined below by all employees, sub-contracted staff and volunteers working at a Modo Yoga studio or at Modo Yoga International, as well as clients of Modo Yoga studios.
APPLICABILITY
This Policy applies to all Modo Yoga International and Modo Yoga studio workers in any context or environment where a worker presents themself (or is presented) as an employee, sub contracted staff and volunteers, including but not limited to: group and private yoga instruction in Modo Yoga studios, gymnasiums, fitness clubs, other schools and universities, medical facilities, group homes, prisons, public spaces, festivals, retreats; and all online spaces, including social media.
Seek Active Inclusion: Workers SHOULD seek to actively include, accommodate, and welcome persons who are typically excluded on the basis named above in ‘Avoid Discrimination’ as a committed practice towards creating equity.
Provide Reasonable Accommodations: Workers SHOULD understand and facilitate to the best of their ability reasonable accommodations for people with different physical abilities.
Workers should be committed to applying strong ethical principles in their professional and personal lives, and this should be understood as intrinsic to their practice and teaching of yoga.
Activities covered by this Policy shall be distinguished from the purely private conduct of workers, which is beyond the purview of this Policy.
DEFINITIONS
HARASSMENT
Harassment is unwelcome verbal or non-verbal conduct where: (i) the conduct denigrates or shows hostility or aversion towards the person and has the purpose or effect of unreasonably interfering with their work, study, or other activity, (ii) enduring the offensive conduct becomes a condition of the continued relationship, and/or (iii) the conduct has the purpose or effect of creating an environment that a reasonable person would consider intimidating, hostile, or abusive.
Harassment includes epithets, slurs, name calling, negative stereotyping, insults, intimidation, ridicule, threatening, intimidating or hostile acts, denigrating jokes, and display of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristic.
Harassment includes, but is not limited to: offensive verbal comments related to age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, or any other basis proscribed by local, state, provincial, national, and federal laws and regulations; deliberate intimidation; stalking; following; harassing photography or recording; sustained and intentional disruption of class or other events; and inappropriate physical contact.
RETALIATION
Retaliation is any adverse action or threat taken or made against an individual, including through third parties and/or legal counsel, for making a report of prohibited conduct or participating in any investigation or proceeding related to this Policy. Retaliation includes threatening, intimidating, harassing, or any other conduct that would discourage a reasonable person from engaging in activity protected under this Policy. Retaliation also includes maliciously and/or intentionally interfering with, threatening, or harming the academic or professional career or reputation of another individual before, during, or after the Investigation, Decision, and resolution of a report of prohibited conduct under this Policy in response to and/or on account of the report of the prohibited conduct. This provision applies to reports made or information provided in good faith, even if the facts alleged in the report are determined not to be accurate.
