FAQs and Terms

Together we will rise.

How? Read this!

We sincerely wish we could chat individually with each and every one of you, our members, but in lieu of that we are working diligently to bring you the best yoga and mediation offerings in our virtual studio as we can. Have you checked out our over 40 offerings a week with stellar teachers from our Seattle, WA studio as well as our Kelowna, BC studio? And we aren’t even close to done yet!

We are actually working harder than ever trying to keep everyone connected and exploring the depths of their practice as this time we need it most. In an effort to help you navigate these changes and find answers to your important inquiries, we have come up with a list of frequently asked questions to hopefully get you everything you need and direct you to the proper resources! Take a minute to read below before reaching out to see if you might be able to serve yourself first.Please note: our amazing community remains strong and our membership terms have not changed given the current situation. Review the terms before contacting us directly.

1. How can I participate in the virtual studio?

We thought you’d never ask! Here’s the deal:

  • If you’re already a VIP Member, reserve your place in class via our website (optimized for Google Chrome). Our app was upgraded to comply with Apple’s new policies. Users can now register for online classes with the app, however (there’s always a catch, right?) purchasing online passes will still need to be done from the website.
    • Beginning one half hour before class, staff will email the Zoom link to all those on the class roster.Please try to reserve your spot at least 30 minutes prior to the class start time to ensure timely delivery.
    • VIP Members also get access to the full library of on-demand classes to be enjoyed anytime!


  • If you’re not already a member, we’d love to have you! Please make an account if you don’t already have one so you can reserve your spot in class via our website (optimized for Google Chrome) or Modo Yoga 2.0 app for iOS. You can select a single online drop in for $12 or take advantage of the Online Intro for two weeks of unlimited classes for only $40. Once you have completed your Intro, you can keep practicing in the virtual studio with a two-week renewing membership for $50 per two-week cycle.
    • Beginning one half hour before class, staff will email the Zoom link to all those on the class roster.Please try to reserve your spot at least 30 minutes prior to the class start time to ensure timely delivery.

2. Where can I find the Virtual Studio schedule?

The schedule can be found on our website or the Modo Yoga 2.0 app

 

3. How do I confirm my membership is current?

Check if you are current with your membership dues by logging onto your account via the website or Modo Yoga 2.0 app, and then email membership@modoyogaseattle.com if you need assistance or to make a change!

 

4. I have friends that are asking all about Modo Yoga Seattle and I hear you have a free first online class! How does that work?

Simply give your friends and family the promo code FREEDOM to allow them one free online drop in class to try out one of our virtual classes.

 

5. I’d like to support financially, how can I do that?

  • Keep your membership active and current. Quite honestly, without our members we could not hope to continue to offer yoga virtually or when our doors are allowed to reopen.
  • Donate via our GoFundMe page in support of our teachers or Venmo directly to @modoyogaseattle 

6. Can I put a hold or temporary suspension on my membership?

Yes, you can submit a request to hold your membership for up to one month. Allow 3-5 business days for your request to be processed. More terms and details about temporary suspensions can be found here.

 

7. Can I cancel my membership online?

We’d hate to see you go, and hope you consider a temporary hold before cancelling. If you need to cancel, submit a request to cancel your membership. Please allow 3-5 business days for your request to be processed. More terms and details about cancelations can be found here.

 

8. Pro tips to stay informed: