General Policies
- All students must preregister using the website or Modo Yoga App.
- The $20 no show fee applies to all students.
- $15 late cancel fee applies as follows:
- Full year and autorenew members have 4 hours to cancel before late fees apply, 14 days prebooking.
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- All others have 12 hours to cancel before late fees apply with a 7-day prebooking.
- The hot room is silent: no talking, no phones, no pictures or recordings are to be taken (except by the owner or designate), etc.
- Arrive 10 min early.
- We start and end classes on time, students late to class will not be admitted.
- The door is locked when class starts and stays locked the duration of the class.
- Students must stay in class for the duration of the class.
- Lockers are available for Modo Yoga students.
- Water filling station available as no bottled water sold.
- Students are notified by email of any class changes or cancellations etc. Please make sure you
have a working email on file, and you have selected we can send you emails. - If you are waitlisted for a class, you will be notified by email when you are entered to the class.
- lululemon and all merchandise purchased has a 14 day return policy. Receipt required, cannot have been worn, all tags including the price tag must be attached.
Terms and Conditions for Auto-Renewing Memberships
- All memberships are auto-renewing memberships require a two-month commitment
- A minimum of 30 days ( the intro is 14 days to cancel) is needed to cancel and must be received by us in writing.
- The membership fee is billed to your account approximately every 28 days
- Management reserves the right to terminate the membership contract agreement with 30 days written notice.
- Need to cancel right away? You can waive the 14 days notice and pay an early cancellation fee of $50.
- Memberships are subject to up to 5% year over year increase.
- Lakehead University Students are encouraged to buy our 3-month membership for $219.
- Our Intro offer is call Intro Auto-Renew and is good for the 28 days after that it converts to the auto-renew membership and all the above conditions apply.
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- We require 14 days notice to cancel the intro pass.
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- The Intro Autorenew has a 12 hour cancellation policy and allows bookings up to 7 days ahead. Late charges apply of $15 and no show of $20.
- HST is applied to all purchas
Need help?
Contact us at {email} for questions related to refunds and returns.
View full policy in the link below.
Purchase Agreements / Policies / Guidelines