COURTESY POLICY
Pre-register for class to ensure that you have a spot when you get to the studio.
- Please be courteous to each other and show up 10 minutes in advance of the class you are pre-registered for
- If you can’t make it to class, please cancel yourself out of the class. You have up until 3 hours to cancel without incurring a charge.
- LATE CANCEL: If you cancel the class with less than 3 hours before start of class, you will incur a charge:
- Monthly Members – a charge of $10
- Class Card Holders – the class will be deducted
- NO SHOW: If you don’t show up for the class without canceling you will incur a charge:
- Monthly Members – a charge of $20
- Class Card Holders – the class will be deducted
- NO SHOW and LATE CANCEL fees do not apply for classes in our Virtual Studio.
We will notify you by email/text if you get into class you are waitlisted for, you can also double check on the App.
TERMS & CONDITIONS FOR ALL MEMBERSHIPS
- Billed monthly starting on purchase date.
- Use begins with purchase.
- After 30 days, membership rolls over to a month-to-month UNTIL notified in writing with a minimum of 30 days to cancel.
- Allowed 1 free suspension every 6 month; each suspension is a minimum of 14 days, and maximum 2 months.
- Medical suspensions: no charge but requires a note and clearance to come back.
All Class packages have a 24 month expiry.
*Class packages purchased prior to 2022 can be extended to expire December 31, 2023.