Precautions & Public Health Measures
Precautions & Public Health Measures
At The Treatment Room we are taking all Ministry of Health (MOH) and CMTO (and our regulatory body) recommended and required precautions to keep us all safe while re-opening during the COVID-19 pandemic. While things may appear and feel different, please know that we remain the same, dedicated to our profession and comfortable care for our clients.
The Clinic Space: We have altered the clinic space considerably to reduce surfaces, to eliminate difficult-to-disinfect surfaces, and to overall make the room easier to clean and disinfect. These changes include (but are not exclusive of):
- we took down the curtains and frosted the windows,
- we have replaced the upholstered chair with a plastic one, and removed the cloth covered lamp
- replaced all open garbage bins with step pedal bins,
- removed all knickknacks,
- switched to easy-to-disinfect vinyl covered pillows
- purchased a covered hamper for all soiled linen
- Have hand sanitizer for clients to use
The Studio Space: We have also made some essential changes to the studio space to help reduce the spread of COVID-19. These changes include (but are not exclusive of):
- replaced terrycloth towels in the bathrooms with paper towels
- placed easily accessible hand sanitizing stations for clients to use
- placed public health signs to encourage regular passive screening by clients, staff and therapists
- increased cleaning frequency and protocols.
Hand Hygiene: Upon entry into the studio you will find access to MOH approved hand sanitizer. There will also be hand sanitizer in The Treatment Room accessible for clients. You will be asked to clean your hands upon entry into the studio. RMT’s already stringently wash their hands and we will continue to practice those protocols, while adhering to all the additional guidelines.
Cleaning and Disinfecting: Cleaning will be subject to the ‘swipe twice’ method. The first swipe is to clean and the second to disinfect. More time has been allotted between appointments to allow your RMT to thoroughly go though our protocol to clean and disinfect. All contact surfaces will be cleaned and disinfected after every treatment, including, but not limited to the entire treatment room, washroom, doorhandles, light switches, the POS machine, and any surfaces coming in contact with either the client or therapist. All linens will be washed and dried on the highest heat setting.
Screening: Before your appointment you will receive pre-screen phone call from your therapist for COVID-19. Should a positive result come back at that time, then the appointment will be refused and you will be encouraged to contact your health care provider for next steps. At your appointment another verbal screening will be conducted to confirm a negative infection status. Please know it is up to the professional discretion of your RMT, considering the level of risk, whether the massage will be provided based on the results. Your RMT will also be conducting the same screening questions to herself every time she screens you.
Check-in: Clients are asked to arrive no earlier than 5 minutes prior to their appointment to minimize contact surfaces used and to allow the RMT sufficient time to thoroughly disinfect the space. Your RMT will greet you at the door and allow you into the studio (please note that the yoga studio currently remains closed).
PPE: It is required for your RMT to wear a mask at all times during her shift. Depending on the situation (based upon the screening results), and level of risk overall, your RMT may choose to also wear a face shield or an apron, each of which will be changed or disinfected between each appointment. It is also required for the client to wear a face covering for the entirety of their appointment. If you have health reasons for not being able to wear a covering, then it is up to your RMT’s professional discretion to continue. Gloves are not required, they do not replace proper hand hygiene, which is best practice.
Check Out: Clients will be asked to pay via the point of sale machine to facilitate touches payment. The POS machine will be disinfected after very use.
**Please be aware: Due to the nature of massage therapy, it is physically impossible to maintain the required safe-distance during treatment, hence the requirement of masks for both parties. Please know that in choosing to receive treatment it puts yourself at higher risk of contracting COVID-19. Please consider before booking if the benefits of your treatment outweigh the potential risk of contraction. We promise to remain diligent in our part to mitigate the spread of COVID-19, and we ask that you too please follow along in the above noted guidelines, in hopes for a safe and smooth transition.
Please don’t hesitate to reach out with questions or concerns!