MODO ONLINE RESERVATION POLICY
You can reserve a class up to 7 days prior to the scheduled class and up to 30mins before the class start time.
Reserving your class online is the easiest and most convenient way to make sure you get into the class you want to attend. All reservations on unlimited memberships are subject to a $10 no-show or late cancellation fee. A 3 hour notice is required to not be considered a Late Cancellation.
Please arrive for class MINIMUM 5 minutes early. This will ensure that your spot is not given to a drop-in client.
Drop-in clients are welcome and will be given a spot if the class is not full.
Classes can be booked up to 7 days ahead of time.
*Please check the schedule for any class changes.

CLASS CANCELLATION POLICY
No refunds will be granted for no-show reservations. Classes will be processed as a class attended for all reservations. A 3 hour notice is required for cancellation of any class. For Introductory Week, One Month Unlimited, 3 Month Unlimited and6 month and annual memberships, a $10 no-show fee will be charged to your credit card on file. For 5, 10, 20, and 50 class packages there will be a deduction of one class from your class package if there are any remaining. For single Drop-In passes purchased, the pass will be considered “used” for the no-show.

WAIT-LIST POLICY
Know the rules of the wait-list! We offer a wait -list for any classes that are full that you wish to attend. If you get into the desired class off of the wait-list you will receive an EMAIL from us up to 30 minutes prior to the class start time. Please be aware, it is your responsibility to check your email if you have been wait-listed to avoid a no-show or late cancellation class charge. Add our emails to your safe list so they do not end up in your “Junk” folder. You can cancel your wait-list spot on our website and through our free Modo App. If you are on the wait-list and know you will not be able to make the class make sure you take yourself off of the wait-list! There is a 10 person limit for the wait-list.
***We DO NOT accept phone or email cancellations. You must take yourself out of the class on the Modo app***

Need help?

Contact us at {email} for questions related to refunds and returns.

View full policy in the link below.
Purchase Agreements / Policies / Guidelines