REGISTRATION POLICY

 
  • Pre-registration is recommended because no one likes to miss their favourite sweaty yoga sesh!
  • As a courtesy to your fellow yogis, we need to ensure that no spots go to waste
  • We do not take reservations via email or over the phone
  • Log into your MindBody Online account via our website
  • Registration opens 1 week in advance and closes 15 minutes before class
  • If plans change, be sure to sign out of class at least 2 hours prior
  • Our doors are open 30 minutes prior to class
  • To guarantee your spot, arrive at least 10 minutes before class (you must still check in with reception)
  • If you arrive less than 10 minutes before class, we may open your spot to another student
  • Friendly reminder all classes start on time and latecomers are not permitted


CANCELLATION POLICY


  • Yay! You’ve registered for class online but then life happened and now you can’t make it (boo!)
  • We do not take cancellations via email or over the phone
  • To avoid pesky charges, log into your MindBody Online account, click ‘My Info’>’My Schedule’, on the right, click ‘Cancel’
  • Cancel at least 2 hours before class with no penalty (please cancel ASAP so we can fill your spot)
  • If you Late Cancel (less than 2 hours before class) you will be charged for class + a $10* Late Cancel fee
  • If you No Show (do not show up for class) you will be charged for class + a $20* No Show fee
  • Of course, we know that sometimes there are extenuating circumstances and we always err on the side of being generous, so if something comes up and you are unable to cancel, please email asap: [email protected]
*HST additional

WAITLIST POLICY


  • If class registration is full, you can add yourself to the waitlist
  • If someone cancels their reservation, the 1st person on the waitlist will get bumped into class (the 2nd person on the waitlist moves up next in priority, etc...)
  • You will be notified via email if you get bumped from the waitlist to the class, so keep an eye on your inbox (be sure to register for our mailing list for all notifications and add [email protected] to your safe list / check your junk mail)