ACTIVATION DATE: Your 3 week introductory special activates on the date of first use (not the date of purchase). This pass can be used at Modo Yoga West Island for regular in-studio classes.
CONDITIONS: This is an introductory offer and is only available to those who have never attended a class at Modo Yoga West Island.
EXPIRATION DATE: This pass expires 3 weeks from (your first use): no holds, no extensions, non-transferable and no refunds.
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 30 minutes before class. We suggest you arrive at least 10 minutes before class start time. If you arrive less than 5 minutes before the class, you are considered late and may not be permitted to attend. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email. Due to class capacity restrictions, please cancel your reservation 24 hours in advance without penalty. You can cancel directly from your account on the app or website (Do not cancel via phone, email, or online messaging). In the event of an emergency or something reasonable beyond your control, please email us.
Reservation Policy details:
ACTIVATION DATE: Your Autorenew Membership activates on the date of first use. Please ensure that your credit card is current and you have sufficient funds.
CONDITIONS: This is a recurring monthly auto-renew membership. This pass can be used for all in-studio classes on our regular schedule. Autorenew memberships have no extensions and are non-transferable. If there are price increases to the Autorenew Membership, the current price is guaranteed for 1 year from the increased price.
CANCELLING AUTO-RENEW: There are no cancellation fees. Please provide 3 weeks notice to cancel an auto-renew. Please note that you cannot sign back at the current rate once cancelled.
SUSPENSIONS: You can request to suspend your membership twice a year for a yearly total of 30 days. Suspension requests must be submitted by email at least 7 business days in advance of the suspension period start date by emailing info@modoyogawestisland.com.
MEDICAL SUSPENSIONS: If you require a suspension for medical reasons such as illness or injury, please email us at with a doctor’s note.
GUEST INTRO PASSES: Introduce your friends to yoga for free to help you create your yoga community. You have unlimited Guest Intro Passes available. Guest Intro Passes are for people who have never been to the studio or have not attended class in over a year. Email us at info@modoyogawestisland.com to reserve.
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 30 minutes before class. We suggest you arrive at least 10 minutes before class start time. If you arrive less than 5 minutes before the class, you are considered late and may not be permitted to attend. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email. Due to class capacity restrictions, please cancel your reservation 24 hours in advance without penalty. You can cancel directly from your account on the app or website (Do not cancel via phone, email, or online messaging). In the event of an emergency or something reasonable beyond your control, please email us.
Reservation Policy details:
SAME AS AUTORENEW UNLIMITED EXCEPT …
CONDITIONS: This is a recurring monthly auto-renew membership. Autorenew Part-Time Members can attend up to 7 classes/billing cycle. This pass can be used for all in-studio classes on our regular schedule. Autorenew memberships have no extensions and are non-transferable. If there are price increases to the Autorenew Membership, the current price is guaranteed for 1 year from the increased price.
SAME AS AUTORENEW UMLIMITED EXCEPT …
CONDITIONS: This is a recurring monthly auto-renew membership. The Autorenew Morning Crew Membership can be used for all classes on our regular schedule, weekdays (Monday-Friday) before noon. This pass can be used for all classes on our regular schedule. There are no extensions and it is non-transferable. If there are price increases to the autorenew membership, the current price is guaranteed for 1 year from the increased price.
SAME AS AUTORENEW UMLIMITED EXCEPT …
CONDITIONS: This is a recurring monthly autorenew membership. The Autorenew Daytime Membership can be used for all classes on our regular schedule, weekdays (Monday-Friday) before 2 pm. This pass can be used for all classes on our regular schedule. There are no extensions and it is non-transferable. If there are price increases to the autorenew membership, the current price is guaranteed for 1 year from the increased price.
SAME AS AUTORENEW UNLIMITED EXCEPT …
EXPIRATION DATE: This is a recurring monthly auto renew membership. The Autorenew Student Membership expires after 1 year. After 1 year, if you are still a full-time student, contact us to renew your discounted membership.
APPLIES TO ALL “CREDIT” PACKAGES
ACTIVATION DATE: Your Credit Package activates on the date of purchase. This pass can be used at Modo Yoga West Island for regular in-studio classes.
CONDITIONS: Credit Packages have no holds, extensions, refunds or transfers. If not used within 2 years or more, an ADJUSTMENT FEE may apply for any remaining classes, equal to the difference between your initial purchase price and the current rate.
**Promotional credit packages must be used within a 3 or 6 month period from the date of purchase (see your agreement at time of purchase). An ADJUSTMENT FEE may apply for any remaining classes, equal to the difference between your initial purchase price and the current rate in order to reinstate your classes.**
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 30 minutes before class. We suggest you arrive at least 10 minutes before class start time. If you arrive less than 5 minutes before the class, you are considered late and may not be permitted to attend. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email. Please respect our studio’s reservation policy: Cancel your reservation 24 hrs in advance through your APP or website. You may lose a class if you do not cancel within a 3-hour late-cancellation window or no-show. Please note that we do not accept phone or email cancellations. Please cancel directly from your account on the app or website.
In the event of an emergency or something reasonable beyond your control, please email the studio for consideration for a 1-time courtesy refund.
BOOKING FOR A FRIEND: You can use your credits from your credit package to book for a friend. You reserve the class for your “guest” in the app or on the website (Their email is required). You remain responsible for this class – our booking and cancellation policies still apply.
Class cards are not shareable. You can book for someone, as many times as you like on your card, but it is always YOUR class card.
(Applies to 1 week, 1 month, 4 months & 1 year)
ACTIVATION DATE: Your Unlimited Membership activates on the day of the first usage. This pass can be used at Modo Yoga West Island for regular in-studio classes.
CONDITIONS: Unlimited memberships have no refunds, holds, extensions, or transfers. Packages expire in 2 years from the activation date. If not activated within 2 years from the date of purchase or has not been used in full from the activation date, an adjustment fee may apply for any remaining time, equal to the difference between your initial purchase price and the current rate.
**Promotional unlimited packages must be activated within the specified period from the date of purchase (see your agreement at time of purchase). An ADJUSTMENT FEE may apply for any remaining classes, equal to the difference between your initial purchase price and the current rate in order to reinstate your classes.**
CLASSES START ON TIME: To respect everyone’s time, we start the classes at the scheduled time. We highly recommend ARRIVE EARLY. Doors are always open 30 minutes before class. We suggest you arrive at least 10 minutes before class start time. If you arrive less than 5 minutes before the class, you are considered late and may not be permitted to attend. Late arrivals are not permitted in class.
RESERVATIONS: You can make your class reservations via the app or website from your account associated with your email. Due to class capacity restrictions, please cancel your reservation 24 hours in advance without penalty. You can cancel directly from your account on the app or website (Do not cancel via phone, email, or online messaging). In the event of an emergency or something reasonable beyond your control, please email us.
Reservation Policy details:
We understand that waiting lists can feel frustrating at times, but you must trust the process! Space almost always opens up — usually, not until the same day as class. Be prepared, and make sure you cancel your waiting list reservation at least 24 hours in advance if you can’t make it after all — otherwise, you could lose a class or be charged a fee. Make sure you have an active payment on your account for every wait list spot you reserve — if your spot is unpaid and room on the waiting list opens up, your place can’t be guaranteed until paid for.
TIP: Turn on your text alerts! This is the best way to confirm your waitlist spot, it’s automatic. Text confirmations are instant and ensure that you won’t lose your spot.
In order to respect our insurance policy and to ensure everyone’s safety, the following are approved of 1 hour hot yoga classes:
Periodically, promotions will be emailed to our students and/or advertised via social media. Typically these promotions are available for a short duration.
Once the stated deadline for purchase is over, we are no longer able to honour the promotion.
If you purchase a promotional class card, it will have an expiration date. If the class card expires before all classes have been used, you may pay the difference in cost between the promotional price and the current price (non discounted price) and then use the remainder of the card.
PURPOSE
Modo Yoga International’s mission is to grow our community of studios, teachers and students with the aim of sharing yoga with as many people as possible and therefore creating more peace in the world. Therefore, it is the responsibility of the organization to ensure that all Modo Yoga studios and teacher trainings are free from harassment and abuse. Modo Yoga International will not tolerate any form of harassment that violates this Policy.
PROHIBITED CONDUCT
Modo Yoga International prohibits the conduct outlined below by all employees, sub-contracted staff and volunteers working at a Modo Yoga studio or at Modo Yoga International, as well as clients of Modo Yoga studios.
APPLICABILITY
This Policy applies to all Modo Yoga International and Modo Yoga studio workers in any context or environment where a worker presents themself (or is presented) as an employee, sub contracted staff and volunteers, including but not limited to: group and private yoga instruction in Modo Yoga studios, gymnasiums, fitness clubs, other schools and universities, medical facilities, group homes, prisons, public spaces, festivals, retreats; and all online spaces, including social media.
Seek Active Inclusion: Workers SHOULD seek to actively include, accommodate, and welcome persons who are typically excluded on the basis named above in ‘Avoid Discrimination’ as a committed practice towards creating equity.
Provide Reasonable Accommodations: Workers SHOULD understand and facilitate to the best of their ability reasonable accommodations for people with different physical abilities.
Workers should be committed to applying strong ethical principles in their professional and personal lives, and this should be understood as intrinsic to their practice and teaching of yoga.
Activities covered by this Policy shall be distinguished from the purely private conduct of workers, which is beyond the purview of this Policy.
DEFINITIONS
HARASSMENT
Harassment is unwelcome verbal or non-verbal conduct where: (i) the conduct denigrates or shows hostility or aversion towards the person and has the purpose or effect of unreasonably interfering with their work, study, or other activity, (ii) enduring the offensive conduct becomes a condition of the continued relationship, and/or (iii) the conduct has the purpose or effect of creating an environment that a reasonable person would consider intimidating, hostile, or abusive.
Harassment includes epithets, slurs, name calling, negative stereotyping, insults, intimidation, ridicule, threatening, intimidating or hostile acts, denigrating jokes, and display of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristic.
Harassment includes, but is not limited to: offensive verbal comments related to age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, or any other basis proscribed by local, state, provincial, national, and federal laws and regulations; deliberate intimidation; stalking; following; harassing photography or recording; sustained and intentional disruption of class or other events; and inappropriate physical contact.
RETALIATION
Retaliation is any adverse action or threat taken or made against an individual, including through third parties and/or legal counsel, for making a report of prohibited conduct or participating in any investigation or proceeding related to this Policy. Retaliation includes threatening, intimidating, harassing, or any other conduct that would discourage a reasonable person from engaging in activity protected under this Policy. Retaliation also includes maliciously and/or intentionally interfering with, threatening, or harming the academic or professional career or reputation of another individual before, during, or after the Investigation, Decision, and resolution of a report of prohibited conduct under this Policy in response to and/or on account of the report of the prohibited conduct. This provision applies to reports made or information provided in good faith, even if the facts alleged in the report are determined not to be accurate.
